Founder and partner
Eduardo Chagas
Operations and delivery. He makes sure what is agreed in the meeting actually gets done.
Eduardo Chagas is the other founder of Grupo Fortevo and looks after the part nobody puts in a pitch, but which decides whether the client stays: delivery.
He came in through sales, prospecting and making first contact with companies. That is where he learned what a client complains about before signing and what they complain about afterwards, which is almost never the same thing.
How he got here
- 01
The start
Prospecting and first contact
He started in sales, finding companies, opening conversations and telling apart the ones with the problem Fortevo solves from the merely curious. It is the fastest school there is for the gap between what a company promises and what it delivers.
- 02
The turn
What happens after the contract is signed
He took over the day-to-day running of the accounts: checking what is live, moving along what was agreed in the meeting, chasing deadlines with whoever owes the work. The low-visibility job that separates the agency that answers from the agency that disappears.
- 03
Production
Video editing brought in-house
In 2026 he took over video editing, which until then was outsourced. Campaign material, profile content, cutting and finishing moved inside the operation, running at the client pace instead of the supplier pace.
- 04
Now
The routines that run on their own
He also watches over what runs automatically for clients: Google review replies, profile posts, CRM flows. When one of those routines stops at six in the evening, he is the first to notice.
At Fortevo
The arrangement between the two partners is simple and stated openly: Alexandre runs strategy and the commercial conversation, Eduardo makes sure it gets executed. The client talks to the person who decides and to the person who does the work, with no layer in between.
Based in Cascavel, in western Paraná, Brazil, working remotely across the country.
Agreed delivery is delivered work. The client should not have to chase us for things to move.
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