Privacy policy
This page explains, in plain language, what data the Grupo Fortevo website collects, what it is used for and what you can require from us at any time.
In four lines
- The site stores nothing of yours: the form assembles a message and opens WhatsApp.
- We measure browsing with Google Analytics, with no name, e-mail or phone number.
- If you refuse measurement, nothing changes in your browsing.
- Want access, correction or deletion? contato@grupofortevo.com, answered within 15 days.
01Who is responsible
The controller is Grupo Fortevo, based in Cascavel, Paraná, Brazil, serving clients remotely across the country.
For anything in this policy, including requests about your data, write to contato@grupofortevo.com. We answer within 15 days.
02What the contact form does
The form asks for your name, company, what you are looking for and a free message. It does not send anything on its own and stores nothing on the site: it assembles a message and opens WhatsApp. You are the one who presses send.
From there the conversation lives on WhatsApp, under Meta’s privacy policy, and stays with our team for as long as the enquiry and the business relationship last.
The site has no visitor database, creates no account and asks for no password.
03What we measure about browsing
We use Google Analytics 4 to understand which pages are seen, where the visit came from (search, campaign, link on another site), the type of device and the approximate city, plus the clicks that matter to us: opening WhatsApp, sending the form, entering the Hub and using the buttons that take a question about Fortevo to an AI.
None of this identifies you. We do not send Google your name, e-mail or phone number.
We also use Vercel Speed Insights, which measures page speed only, with no cookie and no identification.
04What we do not collect
We do not ask for national ID or address, we do not use camera or microphone, we install no remarketing pixel and we do not follow you around other sites.
The site has no login area, creates no account and stores no password. The client area is the Hub, which lives at another address and has its own policy.
06Why we process this data
To answer your enquiry and prepare a proposal when you contact us. To understand what works on the site and improve it. To keep the site online and secure.
The legal basis is your consent, for measurement; and pre-contractual steps, when you reach us through the form or WhatsApp.
08Where the data sits
Google, Meta and Vercel run servers outside Brazil, so part of the processing happens abroad. All three provide the protection clauses required for such transfers, and the volume here is small: browsing data and the conversation you start yourself on WhatsApp.
09Links out
The footer buttons open ChatGPT, Claude, Perplexity, Gemini, Grok or Google with a ready-made question about Grupo Fortevo. We send none of your data in those links: only the question travels. What happens next is governed by each of those services.
10How long we keep it
Browsing data stays in Google Analytics for up to 14 months. WhatsApp conversations and proposal material stay with us for as long as the business relationship lasts and for the period the law requires afterwards.
11Your rights
Brazilian data protection law (LGPD) lets you ask, at any time, for: confirmation that we process your data, access to it, correction of anything wrong, anonymisation or deletion of whatever is unnecessary, portability, information on who we share it with, and withdrawal of consent.
To exercise any of these, write to contato@grupofortevo.com. We may need to confirm your identity first, to protect you. If our answer does not settle it, you may complain to ANPD, the Brazilian data protection authority.
12Under 18s
This site is aimed at companies and at those who decide for them. It is not made for children or teenagers, and we do not knowingly collect data from minors. If that happens by mistake, write to contato@grupofortevo.com and we will delete it.
13Security and changes to this policy
The site runs over a secure connection and stores no visitor data. Internal access is restricted to those who need it.
If this policy changes, the date at the top changes with it. The version published here is the one that applies.
